Professional photos courtesy  of J. Marie Photography

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your personal custom cake shop
  • Can I walk in and buy cupcakes?

Yes! We offer over 18 different varieties of cupcakes to chose from. Just walk in and pick out your own personal assortment and take advantage of our 6 FOR $10 WALK-IN SPECIAL.  

  • Can I get custom cupcakes?

Yes! Our staff will work with you to customize your cupcakes to suit any occasion. Prices for custom cupcakes start at $3 each.

  • Do I need an appointment to place my order? 

​No. Just give us a call or stop by during business hours. Only wedding cake orders require an appointment for a consultation.

  • How far in advance do I need to place my order?

Because we are a custom, bake-to-order cake shop we ask for at least one weeks notice for all orders. Some times we can accommodate with less notice but we cannot guarantee it. For wedding cakes and sculpted cakes we ask for at least a months notice. 

  • Can I email you my order or pictures?

​​​No. We do not use email. To place an order you can call or come in to the shop. If you have pictures please bring a hard copy of them to the shop. We do not work off of images from phones, tablets, etc. 

  • I noticed your prices have changed. How do you price a custom cake?

Custom cake orders require custom pricing. The overall price is determined by the complexity of the design, amount of detail, and amount of time needed. Extra features (such as fondant bows, royal flowers, ganache, etc.) can also be added to your order for an additional cost.

  • Do you offer delivery?

It depends. Because we are a small business we do not always have the man power to accommodate a delivery, but we will try our best. The Cake Lady Express in East Lyme does not offer delivery at this time, but The Cake Lady in New London will deliver locally (Groton, New London, Norwich, Waterford) with a minimum purchase of $30. There is a $10 delivery fee. Deliveries must be given one weeks notice and must be paid in full prior to delivery. We do not offer COD.

  • ​Do you offer shipping?

​No. We do not ship any of our products.

  • Do you offer discounts?

We pride ourselves on being affordable. Our prices are always as low as possible. We do offer a walk-in special. For every 5 cupcakes purchased you will receive one cupcake free. WALK-IN ONLY. 

  • I'm thinking about The Cake Lady for my wedding, where do I start?

You are always welcome to call or stop in with any questions. The cupcakes we offer are made from the same batters, fillings and frostings as your wedding cake would be so they are the best way to sample flavor combinations. Once you have decided to use us for your wedding, we will set you up with a consultation. Consultations are offered Tuesdays thru Thursdays from 7am-4;30pm. Because Fridays and Saturdays are our busiest days we cannot schedule any appointments. At your consultation the cake lady will sit down and discuss all the details of your order including size, price, design, etc. Come prepared with pictures of cakes you make like and color samples (takes a lot of the guess work out). After booking us you will also receive a free six pack of cupcakes, just in case you still haven't decided on flavors. *NOTE: ALL WEDDING ORDERS MUST BE PAID IN FULL ONE WEEK PRIOR TO WEDDING DATE